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  • If you are not satisfied with your order, or disappointed with the product or service, we would like to know more about your experience.
  • To initiate exchange or return of order, please write to, within 24 hours of receiving the order .
  • Our team will examine the products returned to verify if the product is in a condition to be exchanged.
  • All returnable products must be accompanied with the original receipt, a return / exchange authorization number (received from the redressal team) and in saleable condition. Courier costs are non refundable and need to be borne by the customer.
  • Please note orders for Gift boxes are not applicable for exchange or refund. There is a provision of replacement.
  • If the products delivered to you are damaged/ defective, then only we can consider your return request. We may require photo of damaged product along with bill details.